TC Innovation Roofing
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Privacy Policy

Effective Date: October 21, 2026

Last Updated: October 21, 2026

TC Innovation Roofing ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information of our website visitors, customers, and prospective clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.tcinnovationroofing.com (the "Site") or use our services.

Please read this Privacy Policy carefully. By accessing or using our Site or services, you acknowledge that you have read, understood, and agree to be bound by the terms described herein.

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular individual or household ("Personal Information").

A. Information You Provide Directly

We collect Personal Information that you voluntarily submit when filling out forms on our Site (such as the "Get a Free Estimate" or "Contact" forms), scheduling an inspection, or communicating with us:

  • Identifiers: Full name, phone number, and email address.

  • Property & Project Data: Physical street address, roof type, leak locations, storm event dates, insurance details, and access notes.

  • Communications: Content of messages, emails, or notes submitted through our contact forms.

B. Information Collected Automatically

When you visit our Site, we automatically collect certain technical and usage information through cookies, log files, and standard web analytics tools:

  • Device & Technical Data: IP address, browser type, operating system, device characteristics, language preferences, and referring URLs.

  • Usage Data: Pages viewed, time spent on pages, links clicked, and interaction with website features.

2. How We Use Your Information

We process your Personal Information for legitimate business operations and legal compliance, including:

  • Service Delivery: Processing estimate requests, scheduling roof inspections, delivering roofing services, and fulfilling contracts.

  • Customer Communication: Responding to inquiries, sending appointment confirmations, project updates, and follow-up communications.

  • Insurance Claim Support: Assisting homeowners and commercial clients with storm damage documentation and insurance carrier communications at your request.

  • Business Operations: Improving site performance, optimizing local service offerings, and managing customer records.

  • Legal & Security: Protecting against fraudulent activities, unauthorized access, or illegal actions, and complying with applicable statutory obligations.

3. How We Share and Disclose Your Information

We do not sell, rent, or trade your Personal Information to third parties for monetary or targeted advertising purposes. We may share your information under the following limited conditions:

  • Insurance Companies & Adjusters: When requested by you, we share damage documentation, photographs, and estimate data with your insurance carrier to facilitate claim processing.

  • Service Providers: We share necessary data with trusted third-party vendors who perform functions on our behalf (e.g., website hosting, form management, CRM software, and communication platforms). These service providers are contractually obligated to maintain data confidentiality and security.

  • Legal Requirements: We may disclose your information if required by court order, law enforcement request, or applicable federal or state laws.

  • Business Transfers: In the event of a merger, acquisition, or sale of company assets, customer information may be transferred as a business asset.

4. Cookies and Tracking Technologies

Our Site uses cookies, web beacons, and similar tracking technologies to enhance user experience and evaluate website performance.

  • Essential Cookies: Necessary for basic website functions and navigation.

  • Analytics Cookies: Help us analyze traffic patterns and site interactions to improve user experience.

You can set your web browser to refuse all or some cookies, or to alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain features on our Site.

5. Data Security and Retention

  • Security Measures: We implement reasonable physical, technical, and administrative security practices to protect your Personal Information from unauthorized access, loss, misuse, or alteration.

  • Data Retention: We retain Personal Information only for as long as necessary to fulfill the purposes outlined in this policy, complete roofing projects, resolve disputes, and satisfy statutory record-keeping requirements (including licensing and insurance records).

6. Your Rights and Privacy Choices

Depending on your jurisdiction, you may have specific rights regarding your Personal Information:

  • Right to Access / Know: Request details about the Personal Information we collect, use, and disclose about you.

  • Right to Correction: Request updates or corrections to incomplete or inaccurate data.

  • Right to Deletion: Request the permanent deletion of your Personal Information, subject to certain legal exceptions (such as warranty records or tax compliance).

  • Opt-Out: Opt out of non-essential communications at any time by following the instructions in our emails or calling us directly.

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Links and Services

Our Site may contain links to third-party platforms (e.g., Google Maps). We do not control and are not responsible for the privacy policies or practices of third-party websites. We encourage you to review the privacy notices of those third parties before providing any personal data.

8. Children's Privacy

Our Site and services are intended for property owners and general commercial audiences. We do not knowingly collect personal information from children under the age of 13 (or 16). If you believe a minor has provided us with personal data, please contact us immediately to remove it.

9. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on this page, with a revised "Effective Date." We encourage you to review this policy periodically.

10. Contact Us

If you have questions, comments, or wish to exercise your data privacy rights, please contact us at:

TC Innovation Roofing